Hosted PBX Phone Solutions

Hosted PBX phone solutions are revolutionizing how businesses of all sizes support their customers, handle their call flows, and empower their employees. Through Simplicity Hosted PBX, customers receive the flexibility and cost savings of PBX call routing and other functions as a hosted service, rather than a complex piece of hardware that you have to buy, install, and maintain.

Simplicity Hosted PBX application delivers a complete suite of enhanced PBX functionality over any IP connection—without the need for expensive PBX (traditional phone system) equipment. Easy to manage and feature rich, Simplicity Hosted PBX gives our customers another tool to increase productivity and streamline their business operations.

Simplicity Hosted PBX provides all standard PBX functions, plus fully integrated enhanced features, such as:

  • Receptionist
  • Call Pickup
  • Call Hold
  • Call Transfer
  • Call Transfer -Blind transfer
  • Call Park
  • Call Conference (3-way conferences)
  • Call Center features (optional)
  • Conferencing
  • Voice recording – for extension configuration
  • Video conferencing (optional)
  • Fax to e-mail, virtual faxes
  • DID (Direct Inward Dialing)
  • LNP (Local phone number porting)
  • Web Portal (user based with preset roles)
  • Automated Billing (includes alerts, maintenance warnings and service interruptions)
  • CDR (Call Detail Reports)
  • Inbound/Outbound route restrictions by caller ID, type or time restrictions
  • Auto Attendant

Available 9am - 5pm East Coast Time