“Lenada Crabb, who handles your client services, is really exceptional. As a small business owner, I have spent a lot of years dealing with various telecom providers, large and small. The best of those experiences could be charitably described as only mildly frustrating. Until we signed up with Comtel | Simplicity VoIP, I had never been able to call a single point of contact who could answer my questions, reconfigure my settings, troubleshoot problems, and so on. Lenada does all those things, and she’s so darn pleasant about doing it that it makes me happy.”