Lenada Crabb, Simplicity VoIP Director of Client Services

Lenada Crabb is the Director of Client Services for Simplicity VoIP.

Lenada has been with Comtel Communications and Simplicity for 15 years in the client services department. She started as a part-time rep but quickly became a full-time employee due to her technical and excellent customer service skills. Lenada truly excelled at proactive troubleshooting and providing solutions to customer questions. 

Recently promoted as Simplicity’s Director of Client Services, Lenada is now responsible for the management of the Client Services team.  Additionally, her focus entails all aspects of provisioning, porting, post-sales troubleshooting, as well as the coordination of repair support for Simplicity’s clients. 

She earned her BS degree from Old Dominion University.