--- title: Simplicity VoIP Testimonials description: Many of our customers have praised our Client Services and Operations teams. We continue to receive 5 star ratings from our existing and new customers. --- [Content Title](https://www.simplicityvoip.net/testimonials#) Description < Previous page Next page > [![simplicity new logo1.png](https://www.simplicityvoip.net/hs-fs/hubfs/simplicity%20new%20logo1.png?width=1728&height=1000&name=simplicity%20new%20logo1.png "simplicity new logo1.png")](https://www.simplicityvoip.net/) ![](https://www.simplicityvoip.net/hs-fs/hubfs/phone-icon.png?width=25&name=phone-icon.png "phone-icon.png")** **804-412-7283 [***WORKING FROM HOME?  ***](https://www.simplicityvoip.net/en-us/remoteworkersresourcs) ![SIP-page.gif](https://www.simplicityvoip.net/hs-fs/hubfs/SIP-page.gif?width=1440&name=SIP-page.gif) # Testimonials **What our customers say about Simplicity VoIP ** *"I wanted to take a moment and sing praises and accolades for client services. [We have had the] most wonderful, supportive, and fun experience during the process of migrating Altria's sites to the new Simplicity system. [Client Services](https://www.simplicityvoip.net/client-services) has been very responsive to every request and question that I have thrown their way.  I know that [operations is] top notch as well. I feel that Simplicity is very fortunate to such a high caliber client services team offering support to their customers. Finally, I really like working with Simplicity as a whole."* ![Altria+is+a+customer+of+Simplicity+VoIP+-+Hosted+PBX+Provider.jpg](https://www.simplicityvoip.net/hs-fs/hubfs/testimonials/Altria+is+a+customer+of+Simplicity+VoIP+-+Hosted+PBX+Provider.jpg?width=272&height=104&name=Altria+is+a+customer+of+Simplicity+VoIP+-+Hosted+PBX+Provider.jpg) *"I just wanted to let you know how pleased we were with your [Operations Manager](https://www.simplicityvoip.net/mike-martin/?hsCtaTracking=a9c85e7d-6063-46ca-a626-d841d9af06ee%7Cf4fda461-95eb-4730-ac31-1f172ae6ce90) and the installation process. He was very professional and patient with all our questions and issues. I called him on his cell phone (sorry) at 7:20am this morning because we were down and he patiently walked through all the steps with me to restore our service.* *As you know, I feel a great responsibility because I convinced the owners to switch services and convert to VoIP. The way in which [Simplicity VoIP] has dealt with any issue is commendable."*   ![RENCON.gif](https://www.simplicityvoip.net/hs-fs/hubfs/RENCON.gif?width=229&name=RENCON.gif) ![silverman.png](https://www.simplicityvoip.net/hs-fs/hubfs/silverman.png?width=252&name=silverman.png) *"I've had VoIP for a number of years, but your Client Services Department was able to offer new features, better service, and perhaps more importantly, a better price.  If you don't have VoIP you have no idea what you are missing.  Every feature you can imagine is included."*   # Why Choose Simplicity VoIP **![PLATFORM.png](https://www.simplicityvoip.net/hs-fs/hubfs/PLATFORM.png?width=150&name=PLATFORM.png "PLATFORM.png")** **PLATFORMS** **![georedundant.png](https://www.simplicityvoip.net/hs-fs/hubfs/georedundant.png?width=150&name=georedundant.png "georedundant.png")** **GEOREDUNDANT** ![managed services.png](https://www.simplicityvoip.net/hs-fs/hubfs/managed%20services.png?width=150&name=managed%20services.png "managed services.png") **PROCESS** **![ONSITEDELIVERY.png](https://www.simplicityvoip.net/hs-fs/hubfs/ONSITEDELIVERY.png?width=150&name=ONSITEDELIVERY.png "ONSITEDELIVERY.png")** **ONSITE DELIVERY & TRAINING** ![cloud.png](https://www.simplicityvoip.net/hs-fs/hubfs/cloud.png?width=150&name=cloud.png "cloud.png") **PRICING OPTIONS** *Two Class-5 VoIP platforms are offered to meet your communication needs* *Our platforms are designed for 100% **uptime* *Our three-step process assures that your VoIP installation goes smoothly* *We’re on-site prior to and during the port and install; on-site training is provided * *Equipment acquisition & monthly plan options offered-reducing VoIP costs* ![experienced.png](https://www.simplicityvoip.net/hs-fs/hubfs/experienced.png?width=150&name=experienced.png "experienced.png") **EXPERIENCED ****TEAM** ## ![UC.png](https://www.simplicityvoip.net/hs-fs/hubfs/UC.png?width=150&name=UC.png "UC.png") **FEATURE RICH UC** **![portal&app.png](https://www.simplicityvoip.net/hs-fs/hubfs/portal%26app.png?width=150&name=portal%26app.png "portal&app.png")** **ONLINE PORTAL & APP** ![TRANSPARENT.png](https://www.simplicityvoip.net/hs-fs/hubfs/TRANSPARENT.png?width=150&name=TRANSPARENT.png "TRANSPARENT.png") **TRANSPARENT** ![reliablee.png](https://www.simplicityvoip.net/hs-fs/hubfs/reliablee.png?width=150&name=reliablee.png "reliablee.png") **RELIABLE** *Our U.S. based client services provide 24/7/365 support* *Work anytime, anywhere - easy integration with equipment and software* *Phone system management & analytics allow you to run your business in real-time * *No surprises – taxes and fees are clearly communicated* *98% retention rate*   [![About Simplicity VoIP](https://no-cache.hubspot.com/cta/default/2920140/40f17360-4eb2-481e-baaf-89a0b290eae1.png)](https://cta-redirect.hubspot.com/cta/redirect/2920140/40f17360-4eb2-481e-baaf-89a0b290eae1)   ## ![offer 3 image tablet.png](https://www.simplicityvoip.net/hs-fs/hubfs/offer%203%20image%20tablet.png?width=256&name=offer%203%20image%20tablet.png) [![Pick the Right VoIP Provider](https://no-cache.hubspot.com/cta/default/2920140/30838c7a-73e7-431a-ab9e-9ca340346e98.png)](https://cta-redirect.hubspot.com/cta/redirect/2920140/30838c7a-73e7-431a-ab9e-9ca340346e98) ### Contact Us!   **VoIP Services**    [Why VoIP & Unified Communications, UC](https://www.simplicityvoip.net/voiphostedpbx) [VoIP Business Phone Systems](https://www.simplicityvoip.net/business-phone-systems) [Call Center VoiP](https://www.simplicityvoip.net/products/call-center-voip-solutions) [Remote Working Resources](https://www.simplicityvoip.net/en-us/remoteworkersresourcs) [Installation & Training](https://www.simplicityvoip.net/installation-and-training) [PBX SIP Trunking](https://www.simplicityvoip.net/pbx-sip-trunking) Internet Connectivity [Phones & Equipment](https://www.simplicityvoip.net/phones-and-equipment) [Audio Recording](https://www.simplicityvoip.net/on-hold-marketing) [Managed Services](https://www.simplicityvoip.net/managed-services) [Simplicity Fax](https://www.simplicityvoip.net/simplicity-fax) [New Features](https://www.simplicityvoip.net/simplicity-new-features#SimplicityLinkDownload)     **Cloud & Security Solutions**   [Cloud & Security Solutions](https://www.simplicityvoip.net/cloudsecuritysolutions) Cisco Cloud Migration [Cloud Backup & Disaster Recovery as a Service](https://www.simplicityvoip.net/products/wireless-backup) Colocation Desktop as a Service, DaaS Hosted Exchange & Email Security Infrastructure as a Service Mobility SD-WAN [Security](https://www.simplicityvoip.net/security) Skype for Business Unified Communications as a Service, UCaaS     **Company**   [About](https://www.simplicityvoip.net/about-simplicity) [Team](https://www.simplicityvoip.net/team) [Testimonials](https://www.simplicityvoip.net/testimonials) [Community Giving](https://www.simplicityvoip.net/community-giving) [Work With Us](https://www.simplicityvoip.net/work-with-us) [Partnership Programs](https://www.simplicityvoip.net/partnership-programs) [Referrals](https://www.simplicityvoip.net/customer-referrals) [Contact Us](https://www.simplicityvoip.net/contact)   **Resources**   Client Services [Blogs](https://blog.simplicityvoip.net/) [E-Guides & Content](https://www.simplicityvoip.net/downloadable-content) [FAQ & Glossary VoIP Terms](https://www.simplicityvoip.net/faq) [Terms & Conditions](https://www.simplicityvoip.net/terms-conditions-1) [SimplicityLink Download](https://www.simplicityvoip.net/simplicity-new-features#SimplicityLinkDownload)       **User Login**   [Client Portal](https://mysimplicityvoip.com/portal/) Agent Portal [Knowledge Base](https://knowledgebase.simplicityvoip.net/knowledge) ``` ``` [clientservices@simplicityvoip.net](mailto:clientservices@simplicityvoip.net) or 804-412-7283 for support [***REMOTE WORKING RESOURCES ***](https://www.simplicityvoip.net/en-us/remoteworkersresourcs)   *** [![Simplicity VoIP BBB Business Review](https://seal-richmond.bbb.org/logo/ruvtbul/bbb-63409267.png)](https://www.bbb.org/us/va/henrico/profile/voip-phone/simplicity-voip-0603-63409267/#sealclick)***       Back to top Client Services Available 24/7  Simplicity VoIP | 1129 Gaskins Road, Suite 200 | Richmond, VA 23238 Phone: 804-412-7283 | Fax: 877-455-6677 | Email: [info@simplicityvoip.net](mailto:clientservices@comtelcommunications.com)