About Simplicity VoIP

Get To Know Us

Based in Richmond, VA, Simplicity VoIP provides hosted PBX, VoIP, and business telephone solutions to small, medium, and enterprise-level businesses across the country. We deliver a comprehensive, unified communications experience. 

Simplicity VoIP’s key to success is its project management, on-site service, installation, and training, which is backed by world-class customer service. 

Our Class 5 VoIP platform is geo-redundant to ensure maximum network uptime. We also offer  phones and equipment, managed services, video conferencing, call center, wireless back-up, VFAX, and more.

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The Simplicity Process

Number 1

PLAN & DESIGN

You are assigned a client services project manager who kicks things off by bringing together your team for a welcome call. Prior to the call, a welcome packet is completed to begin the customization of your business phone system.

Number 2

ON-SITE PREPARATION

Our in-house technicians visit your location(s) and perform a comprehensive site survey to confirm infrastructure specs. In-depth project management and progress updates continue.

Number 3

INSTALLATION & FOLLOW-UP

After provisioning, phone set-up and number porting are done on-site on the day of install. Once your system is functioning, on-site user training is provided. Ongoing support via phone and an online knowledgebase is offered at no cost to you.

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Leadership Team

Benjamin Humphreys, Jr.


Benjamin Humphreys, Jr.
President and CEO

Larry Sims


Larry Sims
Vice President of Network Engineering

Amy Humphreys


Amy Humphreys
VP of Marketing & Agent Enablement

Operations & Sales Support

Lenada Crabb


Lenada Crabb
Director of Client Services

Mike Martin


Mike Martin
Sales Engineer

Helping Companies to Keep Communicating

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