Pricing
Simplicity Chat & SMS is a valuable asset included at no additional cost with your Simplicity VoIP service. This eliminates the need for separate text messaging plans or applications, simplifying your communication infrastructure and reducing overall costs.
Standard Texting: MMS/SMS
Simplicity Chat & SMS incorporates Standard Texting (MMS/SMS), a simple and convenient communication channel that allows you to share text and media files through the Simplicity platform and applications, including the webphone and mobile app.
Here's why Standard Texting with Simplicity is a valuable asset for your business:
- Effortless Communication: MMS/SMS provides a quick and easy way to connect with associates and customers alike.
- Media Supported: Share images, audio, and video files up to 5MB to enhance your message.
- Accessibility: Effortlessly send and receive messages through the Simplicity portal, webphone, or mobile app.
- Enhanced Customer Engagement: Connect with customers for real-time resolution, send appointment reminders, or conduct targeted marketing campaigns. Text messaging boasts a 98% open rate, ensuring your message reaches its intended recipient.
- Cost-Effective Solution: Standard Texting is a cost-effective way to communicate and can be a valuable tool for marketing campaigns.
- Detailed Communication History: Maintain a digital record of all customer interactions for future reference.
10DLC Traffic Registration: Important Information
To combat fraudulent and SPAM messages, mobile network operators in the US are implementing requirements that VoIP users register 10DLC numbers. If you plan to use the Simplicity texting feature, it is best practice that you register your 10DLC numbers.
Our Client Services Team is here to help you with registration. Please be aware that there are registration fees charged by the Campaign Registry. As a convenience, Simplicity will pay these fees for you and then add the charges to your Simplicity bill.
Bulk Texting: SMSPlus
For businesses requiring a more robust text messaging solution, Simplicity offers SMSPlus, a comprehensive cloud messaging solution. SMSPlus empowers you to:
- Leverage Existing Numbers: Utilize your existing business phone numbers to send and receive SMS and MMS messages, reinforcing brand recognition and connecting with customers on their preferred communication channels.
- Text-Enable Current Numbers: Seamlessly integrate text messaging functionality with your existing business phone numbers.
- Engage Customers: Run targeted text message promotions, track responses, and measure ROI to optimize your marketing efforts.
- Set Up Auto-Responses: Provide customers with immediate responses to frequently asked questions or inquiries, regardless of the time of day.
- Monitor Messages: Maintain a centralized location to oversee all text messages sent and received by your business, ensuring clear communication trails.
- Resolve Customer Issues Efficiently: Search text archives with a 360-degree view of customer interactions, allowing you to identify trends and address concerns effectively.
- Support Global Messaging: Communicate seamlessly across borders with the ability to text in multiple languages, including double-byte character sets.
- Manage Contacts: Organize and maintain a searchable database of customer contact information for future outreach.
- Ensure Compliance: Send text messages that adhere to CTIA guidelines, guaranteeing a professional and trustworthy communication approach.
Cost-Effective Bulk Text Messaging Solutions
Simplicity SMSPlus offers multiple plans to cater to the specific needs of your business. Plans include combinations of the number of users, units, and types of DIDs so that you can pick the option that is best for you.
