Get the most out of your Simplicity hosted business telephone system


SimplicityLink is a Computer Telephony Integration (CTI) product that allows a standard level of integration with a wide range of popular CRM systems designed to help you get the most out of your Simplicity hosted business telephone system.

SimplicityLink allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. SimplicityLink is not only cost effective but also very easy to install and maintain.


Key Features:

  • Seamless system integration between CRMs and Simplicity platform 
  • Initiate calls and manage client relationships through Simplicity application 
  • Client record with full history linked to phone system
  • Diverse integration options meet user needs and functionality
  • Key features include:
    • click-to-dial
    • screen popping
    • address book
    • call history
    • analytics
  • $2 - $5/user/month: Basic and Enhanced; ICB Pricing - customized
    integration based on scope of work

TeamMate Connector

TeamMate Connector allows Simplicity VoIP to integrate with Microsoft Teams.  TeamMate Connector takes in all of the PBX and user information needed to register itself on Simplicity VoIP as a softphone application and then allows for you to receive and makes calls out using the integrated dial pad on Teams.  In addition to receiving and making calls, you will be able to access and make changes to the Simplicity platform in Teams. 

Learn More about TeamMate Connector