We Are Here to Help!
A message from our CEO: Ben Humphreys
As rapid developments and news around the COVID-19 pandemic evolve, at Simplicity VoIP, we executed an internal, operational plan to ensure the safety and health of our team while providing uninterrupted support for our clients.
We are here to assist you in business continuity planning and now provide this website page as an additional resource for you.
Please have a look around and feel free to contact us if you need more information or help with your phone service. You can reach us directly at 804-412-7283 or at firstname.lastname@example.org (monitored M-F, 8 am – 5 pm EST).
Stay safe and well!
Simplicity Features: Remote Work
Simplicity VoIP’s feature-rich platform supports remote employee productivity and business continuity. In this work any time from anywhere world, it is essential to have a phone system that supports your team in and out of the office.
Below are a few key features available to all our clients.
The FREE SimplicityWeb softphone application allows your computer to be used as a phone – making and receiving calls – and is included in your hosted phone system. Accessed through the online portal, this feature extends VoIP functionality and features of the Simplicity platform to your computer delivering a full Unified Communications solution.
SimplicityGO Mobile App
Through a FREE download, the SimplicityGO mobile app for iOS and Android devices allows you to access the VoIP functionality and features of your Simplicity platform on your mobile devices delivering a full Unified Communications solution. The app replicates your office phone identity when making or receiving calls from their device protecting private cell phone numbers.
Chat & SMS
Chat and SMS are features are built into the Simplicity platform and available on our softphone and mobile applications for FREE. These tools help team communicate and support collaboration. Texting is often the preferred method by customers. Easily send message and images through your Simplicity phone system.
Free features built into the Simplicity platform that support your business during normal circumstances can also be used in extraordinary times. For example, auto attendants, time frames and answering rules can be adjusted to support remote workers and let your clients know your business’s operating hours.
Your phone system should stay up, even if the internet is down. Simplicity VoIP's wireless backup provides a layer of redundancy to ensure business continuity even if your primary internet connection fails. To ensure seamless failover, we set up this Verizon 4G LTE solution in advance, so your business can keep operating as normal.
SimplicityCOLLAB – Video Conferencing & Screen Sharing
Users can use the Simplicity portal to connect via Simplicity VoIP's video conferencing platform with more ease than ever before.
SimplicityCOLLAB provides a robust video conferencing platform that gives users more control for scheduling, presenting, collaborating, and managing virtual meetings.
To support the shift to remotely working, we have published numerous blogs to provide perspective and timely information. We will continue to add to these as new information is shared.
- Remote Working & Business Continuity Web Session, March 26, 2020
- SimplicityWeb Softphone Application - A Remote Work Essential, April 7, 2020
- Remote Working - E911 Considerations, April 2, 2020
- Defend Against COVID-19 Cyber Scams, March 24, 2020
- Security Tips for Remote Workers, March 19, 2020
- The SimplicityGo App, You Need This!, October 15, 2019
- Simplicity VoIP Launches Knowledge Base, March 17, 2020