A message from our CEO: Ben Humphreys

As rapid developments and news around the COVID-19 pandemic evolve, at Simplicity VoIP, we executed an internal, operational plan to ensure the safety and health of our team while providing uninterrupted support for our clients.

We are here to assist you in business continuity planning and now provide this website page as an additional resource for you.  

Please have a look around and feel free to contact us if you need more information or help with your phone service.  You can reach us directly at 804-412-7283 or at  (monitored M-F, 8 am – 5 pm EST). 

Stay safe and well!


Simplicity VoIP’s feature-rich platform supports remote employee productivity and business continuity.

Simplicity VoIP offered a web session to provide additional support and guidance on features, best practices for remote environment set-up, business continuity suggestions, and a review of how cloud-based phone platforms support remote deployments.

We are now offering the web session presentation to you:

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Below are a few key features available to all our clients.

For more information on how access or use these, please contact us at 804-412-7283.


SimplicityWeb Phone

The FREE SimplicityWeb softphone application allows your computer to be used as a phone – making and receiving calls – and is included in your hosted phone system. Accessed through the online portal, this feature extends VoIP functionality and features of the Simplicity platform to your computer delivering a full Unified Communications solution.



SimplicityGo Pic for Blog A Oct 15 2019-1

SimplicityGO Mobile App

Through a FREE download, the SimplicityGO mobile app for iOS and Android devices allows you to access the VoIP functionality and features of your Simplicity platform on your mobile devices delivering a full Unified Communications solution. The app replicates your office phone identity when making or receiving calls from their device protecting private cell phone numbers.  


HubSpot Video
HubSpot Video




Chat & SMS

Chat and SMS are new features are built into the Simplicity platform and available on our softphone and mobile applications for a nominal fee. These tools help team communications and support collaboration.


ey-why-europe-is-open-for-businessBusiness Continuity

Free features built into the Simplicity platform that support your business during normal circumstances can also be used in extraordinary times.  For example, auto attendants, time frames and answering rules can be adjusted to support remote workers and let your clients know your business’s operating hours.



Audio Conferencing

Audio Conferencing is offered through the Simplicity platform. For a nominal fee, this option includes a toll-free dial-in number, a dedicated conference bridge with secure pass code protection.  For pricing and further information, click Audio Conferencing Info Page    




Simplicity Video Conferencing & Screen Sharing

Video conferencing with screen sharing is offered through the Simplicity platform. For a nominal fee, this solution is designed for up to 16 participants. For pricing and further information click Video Conferencing Info Page.  

For the full list of the features and functions available on the Simplicity VoIP platform click:

Features and Functionality


To support the shift to remotely working, we have published numerous blogs to provide perspective and timely information. We will continue to add to these as new information is shared.

Simplicity Web Site Banner Photo

Remote Working & Business Continuity Web Session, March 26, 2020

SimplicityWeb Softphone Application - A Remote Work Essential, April 7, 2020

Remote Working - E911 Considerations, April 2, 2020

Defend Against COVID-19 Cyber Scams, March 24, 2020

Security Tips for Remote Workers, March 19, 2020

The SimplicityGo App, You Need This!, October 15, 2019

Simplicity VoIP Launches Knowledge Base, March 17, 2020

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Many organizations are providing valuable information to help you plan, keep yourself, your families and employees safe and healthy. In addition, there is new information for ways to support your business’s financial well-being. We have complied numerous sources in one place for your reference:


Governor Northam Announces Reopening VA, Guidelines for Phase I

COVID Resources for RVA Businesses

Regional Resources


Unified Communications supports remote work and business continuity.

Yes!  I want to learn more!




6 Advantages to UC


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