Simplicity's v41 New Features

v41 Release

At Simplicity, we continue our efforts to improve our services to ensure you are getting the most out of your phone system. v41 was made with three crucial components: improved efficiency, improved security, and improved collaboration - and most are for no additional cost. Our new features are convenient to use as they are seamlessly accessible through the Simplicity client portal and applications, including our webphone and mobile app.

IMPROVES EFFICIENCY

Text to Speech
SpeechDIRECT
Sites & Site Manager
SimplicityVFAX
SimplicityVAULT
SimplicityLink

IMPROVES COLLABORATION

SimplicityCOLLAB
Chat & SMS
Reworked Contact Panel

IMPROVES SECURITY

Single Sign-On (SSO)
Stir/Shaken
Multi-Factor Authentication (MFA)

Audio Conferencing, SimplicityGo, SimplicityLink

Audio Conferencing

Simplicity’s Audio Conference Call option includes a toll-free dial-in number, a dedicated conference bridge with secure pass code protection.

Audio Conferencing Bridge Details

Bundled with toll-free dial-in number
Up to10 participants per call, $5.00 per month, plus toll-free usage ($0.039/minute)
Up to 20 participants per call, $10.00 per month, plus toll-free usage ($0.039/minute)
Request processed within 2 business days

Click Here for further information.

Improved SimplicityGO Mobile App

Version 2.0, SimplicityGO App for iOS and Android, now includes text messaging, enhanced answering rules capability, push notification, augmented WIFI to cellular transitioning, and mobile twinning for seamless transition to and from SimplicityGO app and desk phone.

SimplicityLink Integration

SimplicityLink is a Computer Telephony Integration (CTI) product that allows a standard level of integration with a wide range of popular CRM systems designed to help you get the most out of your Simplicity hosted business telephone system. Key features include: click-to-dial, screen popping, address book, call history, and integrations.

SimplicityLink allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. SimplicityLink is not only cost effective but also very easy to install and maintain.