Contact Center as a Service is a SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability.

COST CONTROL

INTELLIGENT ROUTING

INCREASED RELIABILITY

SCALABLE

REPORTING & ANALYTICS

You experience significant cost savings by switching to cloud services

As a compliment to its business telephone solutions, Simplicity offers consulting on contact centers. So that we can begin to asses your needs, please complete the brief review below. 

YES! I want to learn about the top 10 reasons to move my contact center to the cloud.