Call centers play a vital role in your business. That’s why Simplicity VoIP offers a reliable, cutting-edge platform with enterprise-grade features and analytics.
The Right VoIP for Your Call Center Needs
Features & Functions
The user-friendly portal offers tools to easily set answering rules, advance call queueing, manage users, see analytics, and more.
Enjoy peace of mind with trusted portal security, SAFE file provisioning, single sign-on, multi-factor authentication, and more.
Gain valuable insights on the metrics that matter to your business with easy-to-use dashboards, reports, and real-time statistics.
Prioritize incoming calls based on preset criteria, so that customers with urgent needs are efficiently addressed.
Streamline communication with a unified set of tools that support a positive employee and customers experience.
Enable remote agents' anywhere, anytime access with our simple, user-friendly mobile app that provides a full-feature set.